Question 1

What are the different markets in which
        Zendesk and
        CloudCherry compete against each other?

Accepted Answer

Zendesk and
        CloudCherry compete against each other in
        the Customer Experience, Contact Center, Customer Satisfaction Ratings, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and CloudCherry compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        CloudCherry’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CloudCherry holds the
        192nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        CloudCherry in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        CloudCherry has
        10 customers in the
        Customer Experience
        segment. Zendesk has
        163247 more customers than
        CloudCherry in this category.

Question 4

What are the countries in which
        Zendesk and
        CloudCherry has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
CloudCherry has more customers in United States, India and Singapore.

Zendesk Vs CloudCherry : In-Depth Comparison

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Comparing the customer bases of Zendesk and CloudCherry

Comparing the market share of Zendesk and CloudCherry

Compare Zendesk vs CloudCherry customers by geography

Customer Movements for this month

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