Question 1

What are the different markets in which
        Zoho CRM and
        Client Heartbeat compete against each other?

Accepted Answer

Zoho CRM and
        Client Heartbeat compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Satisfaction Ratings, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and Client Heartbeat compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.02%
        market share in comparison to
        Client Heartbeat’s
        0.01%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Client Heartbeat holds the
        130th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Client Heartbeat in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,242 customers and
        Client Heartbeat has
        63 customers in the
        Customer Experience
        segment. Zoho CRM has
        19179 more customers than
        Client Heartbeat in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Client Heartbeat has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Client Heartbeat has more customers in United States, United Kingdom and Australia.

Zoho CRM Vs Client Heartbeat : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Client Heartbeat

Comparing the market share of Zoho CRM and Client Heartbeat

Compare Zoho CRM vs Client Heartbeat customers by geography

Customer Movements for this month

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