Question 1

What are the different markets in which
        Zoho CRM and
        ClickTale compete against each other?

Accepted Answer

Zoho CRM and
        ClickTale compete against each other in
        the Customer Experience, Analytics, Contact Management, Customer Engagement, Heatmaps.

Question 2

How does the market share of
        Zoho CRM
        and ClickTale compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        1.90%
        market share in comparison to
        ClickTale’s
        1.11%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ClickTale holds the
        18th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        ClickTale in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        24,711 customers and
        ClickTale has
        14,412 customers in the
        Customer Experience
        segment. Zoho CRM has
        10299 more customers than
        ClickTale in this category.

Question 4

What are the countries in which
        Zoho CRM and
        ClickTale has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
ClickTale has more customers in United States, United Kingdom and France.

Zoho CRM Vs ClickTale : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and ClickTale

Comparing the market share of Zoho CRM and ClickTale

Compare Zoho CRM vs ClickTale customers by geography

Customer Movements for this month

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