Question 1

What are the different markets in which
        ClickTale and
        Smile.io compete against each other?

Accepted Answer

ClickTale and
        Smile.io compete against each other in
        the Customer Experience, Analytics, Customer Loyalty, Heatmaps, Web Analytics.

Question 2

How does the market share of
        ClickTale
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        ClickTale has a
        1.32%
        market share in comparison to
        Smile.io’s
        1.31%.
        Since it has a better market share coverage,
        ClickTale holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        18th spot.

Question 3

How many customers are acquired by
        ClickTale and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

ClickTale has
        15,960 customers and
        Smile.io has
        15,834 customers in the
        Customer Experience
        segment. ClickTale has
        126 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        ClickTale and
        Smile.io has more customers?

Accepted Answer

ClickTale has more customers in United States, United Kingdom and France.
Smile.io has more customers in United States, United Kingdom and Canada.

ClickTale Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of ClickTale and Smile.io

Comparing the market share of ClickTale and Smile.io

Compare ClickTale vs Smile.io customers by geography

Customer Movements for this month

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