Question 1

What are the different markets in which
        Smile.io and
        ClickTale compete against each other?

Accepted Answer

Smile.io and
        ClickTale compete against each other in
        the Customer Experience, Analytics, Customer Loyalty, Heatmaps, Web Analytics.

Question 2

How does the market share of
        Smile.io
        and ClickTale compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        ClickTale’s
        0.31%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ClickTale holds the
        32nd spot.

Question 3

How many customers are acquired by
        Smile.io and
        ClickTale in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        ClickTale has
        2,890 customers in the
        Customer Experience
        segment. Smile.io has
        13795 more customers than
        ClickTale in this category.

Question 4

What are the countries in which
        Smile.io and
        ClickTale has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
ClickTale has more customers in United States, France and United Kingdom.

Smile.io Vs ClickTale : In-Depth Comparison

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Comparing the customer bases of Smile.io and ClickTale

Comparing the market share of Smile.io and ClickTale

Compare Smile.io vs ClickTale customers by geography

Customer Movements for this month

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