Question 1

What are the different markets in which
        Freshworks and
        CallidusCloud CX compete against each other?

Accepted Answer

Freshworks and
        CallidusCloud CX compete against each other in
        the Contact Center, Customer Experience, Communication, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and CallidusCloud CX compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        CallidusCloud CX’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CallidusCloud CX holds the
        233rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        CallidusCloud CX in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        CallidusCloud CX has
        2 customers in the
        Customer Experience
        segment. Freshworks has
        33956 more customers than
        CallidusCloud CX in this category.

Question 4

What are the countries in which
        Freshworks and
        CallidusCloud CX has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
CallidusCloud CX has more customers in and United States.

Freshworks Vs CallidusCloud CX : In-Depth Comparison

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Comparing the customer bases of Freshworks and CallidusCloud CX

Comparing the market share of Freshworks and CallidusCloud CX

Compare Freshworks vs CallidusCloud CX customers by geography

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