Question 1

What are the different markets in which
        Zendesk and
        AskNicely compete against each other?

Accepted Answer

Zendesk and
        AskNicely compete against each other in
        the Customer Experience, Contact Center, Customer Satisfaction Ratings, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and AskNicely compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.71%
        market share in comparison to
        AskNicely’s
        0.05%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        AskNicely holds the
        69th spot.

Question 3

How many customers are acquired by
        Zendesk and
        AskNicely in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        186,183 customers and
        AskNicely has
        580 customers in the
        Customer Experience
        segment. Zendesk has
        185603 more customers than
        AskNicely in this category.

Question 4

What are the countries in which
        Zendesk and
        AskNicely has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
AskNicely has more customers in United States, United Kingdom and Australia.

Zendesk Vs AskNicely : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and AskNicely

Comparing the market share of Zendesk and AskNicely

Compare Zendesk vs AskNicely customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data