Question 1

What are the different markets in which
        Zendesk and
        AnyRoad compete against each other?

Accepted Answer

Zendesk and
        AnyRoad compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and AnyRoad compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        AnyRoad’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        AnyRoad holds the
        87th spot.

Question 3

How many customers are acquired by
        Zendesk and
        AnyRoad in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        AnyRoad has
        251 customers in the
        Customer Experience
        segment. Zendesk has
        164456 more customers than
        AnyRoad in this category.

Question 4

What are the countries in which
        Zendesk and
        AnyRoad has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
AnyRoad has more customers in United States, United Kingdom and Canada.

Zendesk Vs AnyRoad : In-Depth Comparison

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Comparing the customer bases of Zendesk and AnyRoad

Comparing the market share of Zendesk and AnyRoad

Compare Zendesk vs AnyRoad customers by geography

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