Question 1

What are the different markets in which
        Adobe Experience Cloud and
        Smile.io compete against each other?

Accepted Answer

Adobe Experience Cloud and
        Smile.io compete against each other in
        the Customer Experience, Customer Loyalty.

Question 2

How does the market share of
        Adobe Experience Cloud
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Adobe Experience Cloud has a
        9.21%
        market share in comparison to
        Smile.io’s
        1.35%.
        Since it has a better market share coverage,
        Adobe Experience Cloud holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        17th spot.

Question 3

How many customers are acquired by
        Adobe Experience Cloud and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

Adobe Experience Cloud has
        114,302 customers and
        Smile.io has
        16,776 customers in the
        Customer Experience
        segment. Adobe Experience Cloud has
        97526 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        Adobe Experience Cloud and
        Smile.io has more customers?

Accepted Answer

Adobe Experience Cloud has more customers in United States, Germany and Spain.
Smile.io has more customers in United States, United Kingdom and Canada.

Adobe Experience Cloud Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of Adobe Experience Cloud and Smile.io

Comparing the market share of Adobe Experience Cloud and Smile.io

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