Question 1

What are the different markets in which
        Yotpo and
        Genesys PureCloud compete against each other?

Accepted Answer

Yotpo and
        Genesys PureCloud compete against each other in
        the Customer Engagement, Customer Experience, Customer Satisfaction Ratings, 360 Degree Feedback, Auto Dialer.

Question 2

How does the market share of
        Yotpo
        and Genesys PureCloud compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Yotpo has a
        2.52%
        market share in comparison to
        Genesys PureCloud’s
        0.30%.
        Since it has a better market share coverage,
        Yotpo holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Genesys PureCloud holds the
        19th spot.

Question 3

How many customers are acquired by
        Yotpo and
        Genesys PureCloud in the
        Customer Engagement segment?

Accepted Answer

Yotpo has
        23,747 customers and
        Genesys PureCloud has
        2,842 customers in the
        Customer Engagement
        segment. Yotpo has
        20905 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Yotpo and
        Genesys PureCloud has more customers?

Accepted Answer

Yotpo has more customers in United States, United Kingdom and Australia.
Genesys PureCloud has more customers in United States, United Kingdom and Australia.

Yotpo Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Yotpo and Genesys PureCloud

Comparing the market share of Yotpo and Genesys PureCloud

Compare Yotpo vs Genesys PureCloud customers by geography

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