Question 1

What are the different markets in which
        Zoho Desk and
        Trivie compete against each other?

Accepted Answer

Zoho Desk and
        Trivie compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and Trivie compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.46%
        market share in comparison to
        Trivie’s
        0.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Trivie holds the
        92nd spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Trivie in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        Trivie has
        32 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5224 more customers than
        Trivie in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Trivie has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Trivie has more customers in United States, France and United Kingdom.

Zoho Desk Vs Trivie : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Trivie

Comparing the market share of Zoho Desk and Trivie

Compare Zoho Desk vs Trivie customers by geography

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