Question 1

What are the different markets in which
        Zoho Desk and
        SATISFYD compete against each other?

Accepted Answer

Zoho Desk and
        SATISFYD compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and SATISFYD compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        0.55%
        market share in comparison to
        SATISFYD’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        SATISFYD holds the
        125th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        SATISFYD in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,189 customers and
        SATISFYD has
        16 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5173 more customers than
        SATISFYD in this category.

Question 4

What are the countries in which
        Zoho Desk and
        SATISFYD has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
SATISFYD has more customers in United States, India and Canada.

Zoho Desk Vs SATISFYD : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and SATISFYD

Comparing the market share of Zoho Desk and SATISFYD

Compare Zoho Desk vs SATISFYD customers by geography

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