Question 1

What are the different markets in which
        Zoho Desk and
        respondelligent compete against each other?

Accepted Answer

Zoho Desk and
        respondelligent compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and respondelligent compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        0.55%
        market share in comparison to
        respondelligent’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        respondelligent holds the
        113rd spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        respondelligent in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,179 customers and
        respondelligent has
        24 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5155 more customers than
        respondelligent in this category.

Question 4

What are the countries in which
        Zoho Desk and
        respondelligent has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
respondelligent has more customers in Switzerland and United Arab Emirates.

Zoho Desk Vs respondelligent : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and respondelligent

Comparing the market share of Zoho Desk and respondelligent

Compare Zoho Desk vs respondelligent customers by geography

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