Question 1

What are the different markets in which
        Zoho Desk and
        POPi/o compete against each other?

Accepted Answer

Zoho Desk and
        POPi/o compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and POPi/o compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.46%
        market share in comparison to
        POPi/o’s
        0.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        POPi/o holds the
        94th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        POPi/o in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        POPi/o has
        28 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5228 more customers than
        POPi/o in this category.

Question 4

What are the countries in which
        Zoho Desk and
        POPi/o has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
POPi/o has more customers in United States, Philippines and United Kingdom.

Zoho Desk Vs POPi/o : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and POPi/o

Comparing the market share of Zoho Desk and POPi/o

Compare Zoho Desk vs POPi/o customers by geography

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