Question 1

What are the different markets in which
        Pipedrive and
        Zoho Desk compete against each other?

Accepted Answer

Pipedrive and
        Zoho Desk compete against each other in
        the Customer Engagement, Customer Experience, Contact Center, Contact Management, Helpdesk Tools.

Question 2

How does the market share of
        Pipedrive
        and Zoho Desk compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Pipedrive has a
        3.53%
        market share in comparison to
        Zoho Desk’s
        1.17%.
        Since it has a better market share coverage,
        Pipedrive holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Zoho Desk holds the
        14th spot.

Question 3

How many customers are acquired by
        Pipedrive and
        Zoho Desk in the
        Customer Engagement segment?

Accepted Answer

Pipedrive has
        18,487 customers and
        Zoho Desk has
        6,120 customers in the
        Customer Engagement
        segment. Pipedrive has
        12367 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Pipedrive and
        Zoho Desk has more customers?

Accepted Answer

Pipedrive has more customers in United States, Brazil and United Kingdom.
Zoho Desk has more customers in United States, India and Canada.

Pipedrive Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Pipedrive and Zoho Desk

Comparing the market share of Pipedrive and Zoho Desk

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