Question 1

What are the different markets in which
        LiveChat and
        HCL Unica Interact compete against each other?

Accepted Answer

LiveChat and
        HCL Unica Interact compete against each other in
        the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        LiveChat
        and HCL Unica Interact compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        LiveChat has a
        9.61%
        market share in comparison to
        HCL Unica Interact’s
        0.00%.
        Since it has a better market share coverage,
        LiveChat holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        HCL Unica Interact holds the
        107th spot.

Question 3

How many customers are acquired by
        LiveChat and
        HCL Unica Interact in the
        Customer Engagement segment?

Accepted Answer

LiveChat has
        33,793 customers and
        HCL Unica Interact has
        13 customers in the
        Customer Engagement
        segment. LiveChat has
        33780 more customers than
        HCL Unica Interact in this category.

Question 4

What are the countries in which
        LiveChat and
        HCL Unica Interact has more customers?

Accepted Answer

LiveChat has more customers in United States, United Kingdom and Australia.
HCL Unica Interact has more customers in United States, India and Canada.

LiveChat Vs HCL Unica Interact : In-Depth Comparison

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Comparing the customer bases of LiveChat and HCL Unica Interact

Comparing the market share of LiveChat and HCL Unica Interact

Compare LiveChat vs HCL Unica Interact customers by geography

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