Zoho CRM Vs Genesys PureCloud : In-Depth Comparison

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imageZoho CRM

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Categories where Zoho CRM and Genesys PureCloud compete

Customer Engagement
Customer Experience
Auto Dialer
Communication
Contact Center

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Zoho CRM

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Comparing the customer bases of Zoho CRM and Genesys PureCloud

Comparing the customer bases of Zoho CRM and Genesys PureCloud, we can see that Zoho CRM has 19242 customer(s), while Genesys PureCloud has 3060 customer(s). In the Customer Engagement category, with 19242 customer(s) Zoho CRM stands at 6th place by ranking, while Genesys PureCloud with 3060 customer(s), is at the 20th place.

Zoho CRM

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6th

19242 Customer

Genesys PureCloud

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20th

3060 Customer

Comparing the market share of Zoho CRM and Genesys PureCloud

Zoho CRM has a 5.34% market share in the Customer Engagement category, while Genesys PureCloud has a 0.85% market share in the same space.

Compare Zoho CRM vs Genesys PureCloud customers by geography

Comparing Zoho CRM and Genesys PureCloud customers based on their geographic location, we can see that Zoho CRM has more customers in United States, India and United Kingdom, while Genesys PureCloud has more customers in United States.

Zoho CRM

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Zoho CRM vs Genesys PureCloud’s target audience.

Zoho CRM

New

133 Customer

Lost

109 Customer

Genesys PureCloud

New

46 Customer

Lost

91 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zoho CRM and Genesys PureCloud compete against each other?

Zoho CRM and Genesys PureCloud compete against each other in the Customer Engagement, Customer Experience, Auto Dialer, Communication, Contact Center.

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How does the market share of Zoho CRM and Genesys PureCloud compare in the Customer Engagement market?

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How many customers are acquired by Zoho CRM and Genesys PureCloud in the Customer Engagement segment?

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What are the countries in which Zoho CRM and Genesys PureCloud has more customers?

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