Question 1

What are the different markets in which
        Zoho Desk and
        Craver compete against each other?

Accepted Answer

Zoho Desk and
        Craver compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Customer Experience Management, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and Craver compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.23%
        market share in comparison to
        Craver’s
        0.04%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Craver holds the
        74th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Craver in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        6,057 customers and
        Craver has
        186 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5871 more customers than
        Craver in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Craver has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Craver has more customers in United States, Canada and Australia.

Zoho Desk Vs Craver : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Craver

Comparing the market share of Zoho Desk and Craver

Compare Zoho Desk vs Craver customers by geography

Customer Movements for this month

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