Question 1

What are the different markets in which
        LiveAgent and
        Vonage Business compete against each other?

Accepted Answer

LiveAgent and
        Vonage Business compete against each other in
        the Contact Center, Communication, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Vonage Business compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.58%
        market share in comparison to
        Vonage Business’s
        0.08%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Vonage Business holds the
        26th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Vonage Business in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Vonage Business has
        983 customers in the
        Contact Center
        segment. LiveAgent has
        6362 more customers than
        Vonage Business in this category.

Question 4

What are the countries in which
        LiveAgent and
        Vonage Business has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Vonage Business has more customers in United States, United Kingdom and India.

LiveAgent Vs Vonage Business : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Vonage Business

Comparing the market share of LiveAgent and Vonage Business

Compare LiveAgent vs Vonage Business customers by geography

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