Question 1

What are the different markets in which
        Verint and
        Talkdesk compete against each other?

Accepted Answer

Verint and
        Talkdesk compete against each other in
        the Contact Center, Call Recording, Communication, Fax Server, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Verint
        and Talkdesk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Verint has a
        0.17%
        market share in comparison to
        Talkdesk’s
        0.08%.
        Since it has a better market share coverage,
        Verint holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Talkdesk holds the
        24th spot.

Question 3

How many customers are acquired by
        Verint and
        Talkdesk in the
        Contact Center segment?

Accepted Answer

Verint has
        2,219 customers and
        Talkdesk has
        1,027 customers in the
        Contact Center
        segment. Verint has
        1192 more customers than
        Talkdesk in this category.

Question 4

What are the countries in which
        Verint and
        Talkdesk has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and India.
Talkdesk has more customers in United States, Canada and United Kingdom.

Verint Vs Talkdesk : In-Depth Comparison

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Comparing the customer bases of Verint and Talkdesk

Comparing the market share of Verint and Talkdesk

Compare Verint vs Talkdesk customers by geography

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