Question 1

What are the different markets in which
        Zendesk and
        PanTerra compete against each other?

Accepted Answer

Zendesk and
        PanTerra compete against each other in
        the Contact Center, Communication, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and PanTerra compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        PanTerra’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        PanTerra holds the
        72nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        PanTerra in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,474 customers and
        PanTerra has
        57 customers in the
        Contact Center
        segment. Zendesk has
        164417 more customers than
        PanTerra in this category.

Question 4

What are the countries in which
        Zendesk and
        PanTerra has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
PanTerra has more customers in United States, Germany and United Kingdom.

Zendesk Vs PanTerra : In-Depth Comparison

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Comparing the customer bases of Zendesk and PanTerra

Comparing the market share of Zendesk and PanTerra

Compare Zendesk vs PanTerra customers by geography

Customer Movements for this month

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