Question 1

What are the different markets in which
        Wipro and
        Oracle Service Cloud compete against each other?

Accepted Answer

Wipro and
        Oracle Service Cloud compete against each other in
        the Contact Center, Communication, Customer Experience, Sales Force Automation.

Question 2

How does the market share of
        Wipro
        and Oracle Service Cloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wipro has a
        0.35%
        market share in comparison to
        Oracle Service Cloud’s
        0.06%.
        Since it has a better market share coverage,
        Wipro holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Oracle Service Cloud holds the
        29th spot.

Question 3

How many customers are acquired by
        Wipro and
        Oracle Service Cloud in the
        Contact Center segment?

Accepted Answer

Wipro has
        4,384 customers and
        Oracle Service Cloud has
        788 customers in the
        Contact Center
        segment. Wipro has
        3596 more customers than
        Oracle Service Cloud in this category.

Question 4

What are the countries in which
        Wipro and
        Oracle Service Cloud has more customers?

Accepted Answer

Wipro has more customers in India, United States and United Kingdom.
Oracle Service Cloud has more customers in United States, United Kingdom and India.

Wipro Vs Oracle Service Cloud : In-Depth Comparison

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Comparing the customer bases of Wipro and Oracle Service Cloud

Comparing the market share of Wipro and Oracle Service Cloud

Compare Wipro vs Oracle Service Cloud customers by geography

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