Question 1

What are the different markets in which
        Wipro and
        NICE inContact compete against each other?

Accepted Answer

Wipro and
        NICE inContact compete against each other in
        the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Help Desk And Ticketing.

Question 2

How does the market share of
        Wipro
        and NICE inContact compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Wipro has a
        0.23%
        market share in comparison to
        NICE inContact’s
        0.18%.
        Since it has a better market share coverage,
        Wipro holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        NICE inContact holds the
        14th spot.

Question 3

How many customers are acquired by
        Wipro and
        NICE inContact in the
        Contact Center segment?

Accepted Answer

Wipro has
        3,678 customers and
        NICE inContact has
        2,896 customers in the
        Contact Center
        segment. Wipro has
        782 more customers than
        NICE inContact in this category.

Question 4

What are the countries in which
        Wipro and
        NICE inContact has more customers?

Accepted Answer

Wipro has more customers in India, United States and United Kingdom.
NICE inContact has more customers in United States, Canada and United Kingdom.

Wipro Vs NICE inContact : In-Depth Comparison

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Comparing the customer bases of Wipro and NICE inContact

Comparing the market share of Wipro and NICE inContact

Compare Wipro vs NICE inContact customers by geography

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