Question 1

What are the different markets in which
        Comm100 Live Chat and
        Gladly compete against each other?

Accepted Answer

Comm100 Live Chat and
        Gladly compete against each other in
        the Contact Center, Instant Messaging And Chat, Live Chat, Sales Management.

Question 2

How does the market share of
        Comm100 Live Chat
        and Gladly compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Comm100 Live Chat has a
        0.14%
        market share in comparison to
        Gladly’s
        0.03%.
        Since it has a better market share coverage,
        Comm100 Live Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Gladly holds the
        35th spot.

Question 3

How many customers are acquired by
        Comm100 Live Chat and
        Gladly in the
        Contact Center segment?

Accepted Answer

Comm100 Live Chat has
        2,187 customers and
        Gladly has
        433 customers in the
        Contact Center
        segment. Comm100 Live Chat has
        1754 more customers than
        Gladly in this category.

Question 4

What are the countries in which
        Comm100 Live Chat and
        Gladly has more customers?

Accepted Answer

Comm100 Live Chat has more customers in United States, India and United Kingdom.
Gladly has more customers in United States, Canada and Australia.

Comm100 Live Chat Vs Gladly : In-Depth Comparison

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Comparing the customer bases of Comm100 Live Chat and Gladly

Comparing the market share of Comm100 Live Chat and Gladly

Compare Comm100 Live Chat vs Gladly customers by geography

Customer Movements for this month

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