Question 1

What are the different markets in which
        Five9 and
        Desk.com Chat compete against each other?

Accepted Answer

Five9 and
        Desk.com Chat compete against each other in
        the Contact Center, Auto Dialer, Call Recording, Communication, Customer Communications Management.

Question 2

How does the market share of
        Five9
        and Desk.com Chat compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Five9 has a
        0.16%
        market share in comparison to
        Desk.com Chat’s
        0.04%.
        Since it has a better market share coverage,
        Five9 holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Desk.com Chat holds the
        33rd spot.

Question 3

How many customers are acquired by
        Five9 and
        Desk.com Chat in the
        Contact Center segment?

Accepted Answer

Five9 has
        3,426 customers and
        Desk.com Chat has
        913 customers in the
        Contact Center
        segment. Five9 has
        2513 more customers than
        Desk.com Chat in this category.

Question 4

What are the countries in which
        Five9 and
        Desk.com Chat has more customers?

Accepted Answer

Five9 has more customers in United States, Canada and United Kingdom.
Desk.com Chat has more customers in United States, United Kingdom and Canada.

Five9 Vs Desk.com Chat : In-Depth Comparison

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Comparing the customer bases of Five9 and Desk.com Chat

Comparing the market share of Five9 and Desk.com Chat

Compare Five9 vs Desk.com Chat customers by geography

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