Question 1

What are the different markets in which
        NICE inContact and
        Dixa compete against each other?

Accepted Answer

NICE inContact and
        Dixa compete against each other in
        the Communication, Contact Center, Call Recording, Cloud Contact Center Software, Fax Server.

Question 2

How does the market share of
        NICE inContact
        and Dixa compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        NICE inContact has a
        0.27%
        market share in comparison to
        Dixa’s
        0.03%.
        Since it has a better market share coverage,
        NICE inContact holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Dixa holds the
        42nd spot.

Question 3

How many customers are acquired by
        NICE inContact and
        Dixa in the
        Contact Center segment?

Accepted Answer

NICE inContact has
        3,446 customers and
        Dixa has
        336 customers in the
        Contact Center
        segment. NICE inContact has
        3110 more customers than
        Dixa in this category.

Question 4

What are the countries in which
        NICE inContact and
        Dixa has more customers?

Accepted Answer

NICE inContact has more customers in United States, United Kingdom and Canada.
Dixa has more customers in Denmark, United States and United Kingdom.

NICE inContact Vs Dixa : In-Depth Comparison

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Comparing the customer bases of NICE inContact and Dixa

Comparing the market share of NICE inContact and Dixa

Compare NICE inContact vs Dixa customers by geography

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