Question 1

What are the different markets in which
        Zendesk and
        Creatio compete against each other?

Accepted Answer

Zendesk and
        Creatio compete against each other in
        the Contact Center, Application Development, Business Process Management (BPM), Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Zendesk
        and Creatio compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        Creatio’s
        0.06%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Creatio holds the
        31st spot.

Question 3

How many customers are acquired by
        Zendesk and
        Creatio in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Creatio has
        712 customers in the
        Contact Center
        segment. Zendesk has
        163762 more customers than
        Creatio in this category.

Question 4

What are the countries in which
        Zendesk and
        Creatio has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Creatio has more customers in United States, Ukraine and United Kingdom.

Zendesk Vs Creatio : In-Depth Comparison

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Comparing the customer bases of Zendesk and Creatio

Comparing the market share of Zendesk and Creatio

Compare Zendesk vs Creatio customers by geography

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