Question 1

What are the different markets in which
        LiveAgent and
        Comm100 Live Chat compete against each other?

Accepted Answer

LiveAgent and
        Comm100 Live Chat compete against each other in
        the Contact Center, Instant Messaging And Chat, Sales Management, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Comm100 Live Chat compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.42%
        market share in comparison to
        Comm100 Live Chat’s
        0.14%.
        Since it has a better market share coverage,
        LiveAgent holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Comm100 Live Chat holds the
        19th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Comm100 Live Chat in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,663 customers and
        Comm100 Live Chat has
        2,187 customers in the
        Contact Center
        segment. LiveAgent has
        4476 more customers than
        Comm100 Live Chat in this category.

Question 4

What are the countries in which
        LiveAgent and
        Comm100 Live Chat has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Comm100 Live Chat has more customers in United States, India and United Kingdom.

LiveAgent Vs Comm100 Live Chat : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Comm100 Live Chat

Comparing the market share of LiveAgent and Comm100 Live Chat

Compare LiveAgent vs Comm100 Live Chat customers by geography

Customer Movements for this month

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