Question 1

What are the different markets in which
        Zendesk and
        CallSquad compete against each other?

Accepted Answer

Zendesk and
        CallSquad compete against each other in
        the Contact Center, Auto Dialer, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and CallSquad compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        CallSquad’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallSquad holds the
        140th spot.

Question 3

How many customers are acquired by
        Zendesk and
        CallSquad in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,474 customers and
        CallSquad has
        2 customers in the
        Contact Center
        segment. Zendesk has
        164472 more customers than
        CallSquad in this category.

Question 4

What are the countries in which
        Zendesk and
        CallSquad has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
CallSquad has more customers in United Kingdom and India.

Zendesk Vs CallSquad : In-Depth Comparison

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Comparing the customer bases of Zendesk and CallSquad

Comparing the market share of Zendesk and CallSquad

Compare Zendesk vs CallSquad customers by geography

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