Question 1

What are the different markets in which
        Zendesk and
        CallHub compete against each other?

Accepted Answer

Zendesk and
        CallHub compete against each other in
        the Contact Center, Call Recording, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and CallHub compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        CallHub’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallHub holds the
        92nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        CallHub in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,474 customers and
        CallHub has
        27 customers in the
        Contact Center
        segment. Zendesk has
        164447 more customers than
        CallHub in this category.

Question 4

What are the countries in which
        Zendesk and
        CallHub has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
CallHub has more customers in United States, Canada and Australia.

Zendesk Vs CallHub : In-Depth Comparison

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Comparing the customer bases of Zendesk and CallHub

Comparing the market share of Zendesk and CallHub

Compare Zendesk vs CallHub customers by geography

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