Question 1

What are the different markets in which
        Zoho Desk and
        CallFire compete against each other?

Accepted Answer

Zoho Desk and
        CallFire compete against each other in
        the Contact Center, Auto Dialer, Call Tracking, Campaign Management, Customer Engagement.

Question 2

How does the market share of
        Zoho Desk
        and CallFire compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.41%
        market share in comparison to
        CallFire’s
        0.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        CallFire holds the
        47th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        CallFire in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,243 customers and
        CallFire has
        188 customers in the
        Contact Center
        segment. Zoho Desk has
        5055 more customers than
        CallFire in this category.

Question 4

What are the countries in which
        Zoho Desk and
        CallFire has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
CallFire has more customers in United States, Canada and United Kingdom.

Zoho Desk Vs CallFire : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and CallFire

Comparing the market share of Zoho Desk and CallFire

Compare Zoho Desk vs CallFire customers by geography

Customer Movements for this month

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