Question 1

What are the different markets in which
        LiveAgent and
        Aspect Zipwire compete against each other?

Accepted Answer

LiveAgent and
        Aspect Zipwire compete against each other in
        the Contact Center, Communication, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Aspect Zipwire compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.60%
        market share in comparison to
        Aspect Zipwire’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Aspect Zipwire holds the
        83rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Aspect Zipwire in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,609 customers and
        Aspect Zipwire has
        30 customers in the
        Contact Center
        segment. LiveAgent has
        7579 more customers than
        Aspect Zipwire in this category.

Question 4

What are the countries in which
        LiveAgent and
        Aspect Zipwire has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Aspect Zipwire has more customers in United Kingdom, United States and Canada.

LiveAgent Vs Aspect Zipwire : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Aspect Zipwire

Comparing the market share of LiveAgent and Aspect Zipwire

Compare LiveAgent vs Aspect Zipwire customers by geography

Customer Movements for this month

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