Question 1

What are the different markets in which
        Zendesk and
        8x8 Virtual Office compete against each other?

Accepted Answer

Zendesk and
        8x8 Virtual Office compete against each other in
        the Contact Center, Business Phone Systems, Call Recording, Communication, Customer Experience.

Question 2

How does the market share of
        Zendesk
        and 8x8 Virtual Office compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.00%
        market share in comparison to
        8x8 Virtual Office’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        8x8 Virtual Office holds the
        48th spot.

Question 3

How many customers are acquired by
        Zendesk and
        8x8 Virtual Office in the
        Contact Center segment?

Accepted Answer

Zendesk has
        164,474 customers and
        8x8 Virtual Office has
        196 customers in the
        Contact Center
        segment. Zendesk has
        164278 more customers than
        8x8 Virtual Office in this category.

Question 4

What are the countries in which
        Zendesk and
        8x8 Virtual Office has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
8x8 Virtual Office has more customers in United States, United Kingdom and Australia.

Zendesk Vs 8x8 Virtual Office : In-Depth Comparison

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Comparing the customer bases of Zendesk and 8x8 Virtual Office

Comparing the market share of Zendesk and 8x8 Virtual Office

Compare Zendesk vs 8x8 Virtual Office customers by geography

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