Question 1

What are the different markets in which
        LiveAgent and
        3CLogic compete against each other?

Accepted Answer

LiveAgent and
        3CLogic compete against each other in
        the Contact Center, Customer Experience, Sales Management, Auto Dialer, Call Recording.

Question 2

How does the market share of
        LiveAgent
        and 3CLogic compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.31%
        market share in comparison to
        3CLogic’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        3CLogic holds the
        101st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        3CLogic in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,671 customers and
        3CLogic has
        20 customers in the
        Contact Center
        segment. LiveAgent has
        6651 more customers than
        3CLogic in this category.

Question 4

What are the countries in which
        LiveAgent and
        3CLogic has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
3CLogic has more customers in United States, Japan and Switzerland.

LiveAgent Vs 3CLogic : In-Depth Comparison

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Comparing the customer bases of LiveAgent and 3CLogic

Comparing the market share of LiveAgent and 3CLogic

Compare LiveAgent vs 3CLogic customers by geography

Customer Movements for this month

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