Question 1

What are the different markets in which
        Amazon Connect and
        Ozonetel compete against each other?

Accepted Answer

Amazon Connect and
        Ozonetel compete against each other in
        the Cloud Contact Center Software, Cloud Business Telephony.

Question 2

How does the market share of
        Amazon Connect
        and Ozonetel compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        8.60%
        market share in comparison to
        Ozonetel’s
        0.31%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Ozonetel holds the
        17th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Ozonetel in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,095 customers and
        Ozonetel has
        75 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2020 more customers than
        Ozonetel in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Ozonetel has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and Canada.
Ozonetel has more customers in India and United States.

Amazon Connect Vs Ozonetel : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and Ozonetel

Comparing the market share of Amazon Connect and Ozonetel

Compare Amazon Connect vs Ozonetel customers by geography

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