Question 1

What are the different markets in which
        Amazon Connect and
        NEC Cloud compete against each other?

Accepted Answer

Amazon Connect and
        NEC Cloud compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and NEC Cloud compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        11.49%
        market share in comparison to
        NEC Cloud’s
        0.03%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        NEC Cloud holds the
        57th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        NEC Cloud in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        3,482 customers and
        NEC Cloud has
        10 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        3472 more customers than
        NEC Cloud in this category.

Question 4

What are the countries in which
        Amazon Connect and
        NEC Cloud has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
NEC Cloud has more customers in Japan, Australia and United States.

Amazon Connect Vs NEC Cloud : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and NEC Cloud

Comparing the market share of Amazon Connect and NEC Cloud

Compare Amazon Connect vs NEC Cloud customers by geography

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