Question 1

What are the different markets in which
        Amazon Connect and
        HOGUNSOFT compete against each other?

Accepted Answer

Amazon Connect and
        HOGUNSOFT compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and HOGUNSOFT compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        10.98%
        market share in comparison to
        HOGUNSOFT’s
        0.05%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        HOGUNSOFT holds the
        53rd spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        HOGUNSOFT in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,889 customers and
        HOGUNSOFT has
        14 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2875 more customers than
        HOGUNSOFT in this category.

Question 4

What are the countries in which
        Amazon Connect and
        HOGUNSOFT has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
HOGUNSOFT has more customers in France, United States and Switzerland.

Amazon Connect Vs HOGUNSOFT : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and HOGUNSOFT

Comparing the market share of Amazon Connect and HOGUNSOFT

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