Question 1

What are the different markets in which
        Amazon Connect and
        DialedIn compete against each other?

Accepted Answer

Amazon Connect and
        DialedIn compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and DialedIn compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        11.75%
        market share in comparison to
        DialedIn’s
        0.02%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        DialedIn holds the
        72nd spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        DialedIn in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        3,505 customers and
        DialedIn has
        6 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        3499 more customers than
        DialedIn in this category.

Question 4

What are the countries in which
        Amazon Connect and
        DialedIn has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
DialedIn has more customers in United States, Pakistan and Romania.

Amazon Connect Vs DialedIn : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and DialedIn

Comparing the market share of Amazon Connect and DialedIn

Compare Amazon Connect vs DialedIn customers by geography

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