Categories where NICE inContact and Cisco Unified Contact Center Enterprise compete
NICE inContact
Comparing the customer bases of NICE inContact and Cisco Unified Contact Center Enterprise, we can see that NICE inContact has 2926 customer(s), while Cisco Unified Contact Center Enterprise has 1108 customer(s). In the Cloud Contact Center Software category, with 2926 customer(s) NICE inContact stands at 3rd place by ranking, while Cisco Unified Contact Center Enterprise with 1108 customer(s), is at the 6th place.
NICE inContact
3rd
2926 Customer
Cisco Unified Contact Center Enterprise
6th
1108 Customer
NICE inContact has a 12.02% market share in the Cloud Contact Center Software category, while Cisco Unified Contact Center Enterprise has a 4.55% market share in the same space.
Comparing NICE inContact and Cisco Unified Contact Center Enterprise customers based on their geographic location, we can see that NICE inContact has more customers in United States, Canada and United Kingdom, while Cisco Unified Contact Center Enterprise has more customers in United States.
NICE inContact
Cisco Unified Contact Center Enterprise
Gain actionable insights about the buying patterns of NICE inContact vs Cisco Unified Contact Center Enterprise’s target audience.
NICE inContact
New
19 Customer
Lost
33 Customer
Cisco Unified Contact Center Enterprise
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and Cisco Unified Contact Center Enterprise compete against each other?
NICE inContact and Cisco Unified Contact Center Enterprise compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.
How does the market share of NICE inContact and Cisco Unified Contact Center Enterprise compare in the Cloud Contact Center Software market?
How many customers are acquired by NICE inContact and Cisco Unified Contact Center Enterprise in the Cloud Contact Center Software segment?
What are the countries in which NICE inContact and Cisco Unified Contact Center Enterprise has more customers?
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