NICE inContact Vs Cisco Unified Contact Center Enterprise : In-Depth Comparison
Categories where NICE inContact and Cisco Unified Contact Center Enterprise compete
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NICE inContact
Comparing the customer bases of NICE inContact and Cisco Unified Contact Center Enterprise
Comparing the customer bases of NICE inContact and Cisco Unified Contact Center Enterprise, we can see that NICE inContact has 3532 customer(s), while Cisco Unified Contact Center Enterprise has 1664 customer(s). In the Cloud Contact Center Software category, with 3532 customer(s) NICE inContact stands at 2nd place by ranking, while Cisco Unified Contact Center Enterprise with 1664 customer(s), is at the 6th place.
NICE inContact
2nd
3532 Customer
Cisco Unified Contact Center Enterprise
6th
1664 Customer
Comparing the market share of NICE inContact and Cisco Unified Contact Center Enterprise
NICE inContact has a 12.98% market share in the Cloud Contact Center Software category, while Cisco Unified Contact Center Enterprise has a 6.12% market share in the same space.
Compare NICE inContact vs Cisco Unified Contact Center Enterprise customers by geography
Comparing NICE inContact and Cisco Unified Contact Center Enterprise customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while Cisco Unified Contact Center Enterprise has more customers in United States.
NICE inContact
Cisco Unified Contact Center Enterprise
Customer Movements for this month
Gain actionable insights about the buying patterns of NICE inContact vs Cisco Unified Contact Center Enterprise’s target audience.
NICE inContact
New
26 Customer
Lost
52 Customer
Cisco Unified Contact Center Enterprise
New
5 Customer
Lost
1 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and Cisco Unified Contact Center Enterprise compete against each other?
NICE inContact and Cisco Unified Contact Center Enterprise compete against each other in the Cloud Contact Center Software, Call Recording, Communication, Contact Center, Help Desk And Ticketing.
How does the market share of NICE inContact and Cisco Unified Contact Center Enterprise compare in the Cloud Contact Center Software market?
How many customers are acquired by NICE inContact and Cisco Unified Contact Center Enterprise in the Cloud Contact Center Software segment?
What are the countries in which NICE inContact and Cisco Unified Contact Center Enterprise has more customers?
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