Question 1

What are the different markets in which
        Synthetix and
        CallTower compete against each other?

Accepted Answer

Synthetix and
        CallTower compete against each other in
        the Cloud Contact Center Software, Cloud Business Telephony, Self Service Support, Virtual Agent.

Question 2

How does the market share of
        Synthetix
        and CallTower compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Synthetix has a
        0.57%
        market share in comparison to
        CallTower’s
        0.12%.
        Since it has a better market share coverage,
        Synthetix holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        CallTower holds the
        37th spot.

Question 3

How many customers are acquired by
        Synthetix and
        CallTower in the
        Cloud Contact Center Software segment?

Accepted Answer

Synthetix has
        155 customers and
        CallTower has
        34 customers in the
        Cloud Contact Center Software
        segment. Synthetix has
        121 more customers than
        CallTower in this category.

Question 4

What are the countries in which
        Synthetix and
        CallTower has more customers?

Accepted Answer

Synthetix has more customers in United Kingdom, United States and Netherlands.
CallTower has more customers in United States, India and France.

Synthetix Vs CallTower : In-Depth Comparison

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Comparing the customer bases of Synthetix and CallTower

Comparing the market share of Synthetix and CallTower

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