Question 1

What are the different markets in which
        Amazon Connect and
        Anywhere365 compete against each other?

Accepted Answer

Amazon Connect and
        Anywhere365 compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and Anywhere365 compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        8.60%
        market share in comparison to
        Anywhere365’s
        0.39%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Anywhere365 holds the
        15th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Anywhere365 in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,095 customers and
        Anywhere365 has
        95 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2000 more customers than
        Anywhere365 in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Anywhere365 has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and Canada.
Anywhere365 has more customers in Netherlands, United States and United Kingdom.

Amazon Connect Vs Anywhere365 : In-Depth Comparison

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