Question 1

What are the different markets in which
        Amazon Connect and
        Grabyo compete against each other?

Accepted Answer

Amazon Connect and
        Grabyo compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and Grabyo compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        8.60%
        market share in comparison to
        Grabyo’s
        0.46%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Grabyo holds the
        14th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Grabyo in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,095 customers and
        Grabyo has
        112 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        1983 more customers than
        Grabyo in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Grabyo has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and Canada.
Grabyo has more customers in United States, United Kingdom and Australia.

Amazon Connect Vs Grabyo : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and Grabyo

Comparing the market share of Amazon Connect and Grabyo

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