Question 1

What are the different markets in which
        Amazon Connect and
        Contivio compete against each other?

Accepted Answer

Amazon Connect and
        Contivio compete against each other in
        the Cloud Contact Center Software.

Question 2

How does the market share of
        Amazon Connect
        and Contivio compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        Amazon Connect has a
        10.79%
        market share in comparison to
        Contivio’s
        0.27%.
        Since it has a better market share coverage,
        Amazon Connect holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        Contivio holds the
        20th spot.

Question 3

How many customers are acquired by
        Amazon Connect and
        Contivio in the
        Cloud Contact Center Software segment?

Accepted Answer

Amazon Connect has
        2,808 customers and
        Contivio has
        69 customers in the
        Cloud Contact Center Software
        segment. Amazon Connect has
        2739 more customers than
        Contivio in this category.

Question 4

What are the countries in which
        Amazon Connect and
        Contivio has more customers?

Accepted Answer

Amazon Connect has more customers in United States, United Kingdom and India.
Contivio has more customers in United States, Australia and Canada.

Amazon Connect Vs Contivio : In-Depth Comparison

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Comparing the customer bases of Amazon Connect and Contivio

Comparing the market share of Amazon Connect and Contivio

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