Question 1

What are the different markets in which
        NICE inContact and
        CrazyCall compete against each other?

Accepted Answer

NICE inContact and
        CrazyCall compete against each other in
        the Call Recording, Communication, Contact Center, Auto Dialer, Business Phone Systems.

Question 2

How does the market share of
        NICE inContact
        and CrazyCall compare in the
        Call Recording market?

Accepted Answer

In the Call Recording market,
        NICE inContact has a
        4.87%
        market share in comparison to
        CrazyCall’s
        0.02%.
        Since it has a better market share coverage,
        NICE inContact holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Call Recording category, while
        CrazyCall holds the
        23rd spot.

Question 3

How many customers are acquired by
        NICE inContact and
        CrazyCall in the
        Call Recording segment?

Accepted Answer

NICE inContact has
        2,968 customers and
        CrazyCall has
        12 customers in the
        Call Recording
        segment. NICE inContact has
        2956 more customers than
        CrazyCall in this category.

Question 4

What are the countries in which
        NICE inContact and
        CrazyCall has more customers?

Accepted Answer

NICE inContact has more customers in United States, Canada and United Kingdom.
CrazyCall has more customers in Spain, United States and Mexico.

NICE inContact Vs CrazyCall : In-Depth Comparison

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Comparing the customer bases of NICE inContact and CrazyCall

Comparing the market share of NICE inContact and CrazyCall

Compare NICE inContact vs CrazyCall customers by geography

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