Question 1

What are the different markets in which
        Cisco Contact Center and
        eVoice compete against each other?

Accepted Answer

Cisco Contact Center and
        eVoice compete against each other in
        the Business Phone Systems, Communication.

Question 2

How does the market share of
        Cisco Contact Center
        and eVoice compare in the
        Business Phone Systems market?

Accepted Answer

In the Business Phone Systems market,
        Cisco Contact Center has a
        4.23%
        market share in comparison to
        eVoice’s
        0.39%.
        Since it has a better market share coverage,
        Cisco Contact Center holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Business Phone Systems category, while
        eVoice holds the
        19th spot.

Question 3

How many customers are acquired by
        Cisco Contact Center and
        eVoice in the
        Business Phone Systems segment?

Accepted Answer

Cisco Contact Center has
        2,982 customers and
        eVoice has
        277 customers in the
        Business Phone Systems
        segment. Cisco Contact Center has
        2705 more customers than
        eVoice in this category.

Question 4

What are the countries in which
        Cisco Contact Center and
        eVoice has more customers?

Accepted Answer

Cisco Contact Center has more customers in United States, United Kingdom and Canada.
eVoice has more customers in United States, Canada and United Kingdom.

Cisco Contact Center Vs eVoice : In-Depth Comparison

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Comparing the customer bases of Cisco Contact Center and eVoice

Comparing the market share of Cisco Contact Center and eVoice

Compare Cisco Contact Center vs eVoice customers by geography

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