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Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Contact Center
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Market Share of Sharpen

Current Customer(s)

53

Market Share (Est.)

0.00%

Ranking

#73

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix92954073.94%Sharpen vs Wix
Zendesk16338713.00%Sharpen vs Zendesk
Freshworks336072.67%Sharpen vs Freshworks
Agile CRM317152.52%Sharpen vs Agile CRM
Salesforce Service Cloud141501.13%Sharpen vs Salesforce Service Cloud
Mitel86120.69%Sharpen vs Mitel
LiveAgent73770.59%Sharpen vs LiveAgent
Bitrix2468340.54%Sharpen vs Bitrix24
Genesys56180.45%Sharpen vs Genesys
Zoho Desk52950.42%Sharpen vs Zoho Desk
Wipro44030.35%Sharpen vs Wipro
Avaya Contact Center39270.31%Sharpen vs Avaya Contact Center
NICE inContact34950.28%Sharpen vs NICE inContact
PICS31790.25%Sharpen vs PICS
Genesys PureCloud30610.24%Sharpen vs Genesys PureCloud
Five930570.24%Sharpen vs Five9
LogMeIn Rescue26410.21%Sharpen vs LogMeIn Rescue
Aircall24500.19%Sharpen vs Aircall
Comm100 Live Chat22090.18%Sharpen vs Comm100 Live Chat
Verint21740.17%Sharpen vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

Sharpen vs Wix

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Sharpen vs Zendesk

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Sharpen vs Freshworks

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Sharpen vs Agile CRM

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Sharpen vs Salesforce Service Cloud

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Sharpen vs Mitel

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Sharpen vs LiveAgent

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Sharpen vs Bitrix24

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Customers of Sharpen

Around the world in 2024, over 53 companies have started using Sharpen as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SCI REMC100 - 249SeymourIndianaUnited States
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Apprisen50 - 99ClevelandOhioUnited States
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TWN Communications50 - 99IndianapolisIndianaUnited States
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CloudRanger20 - 49LetterkennyUlsterIreland
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Destination Elements0 - 9SnyderTexasUnited States
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Nielsen Holdings plc10,000+New York CityNew YorkUnited States
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Caterpillar, Inc.10,000+PeoriaIllinoisUnited States
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SiriusXM5,000 - 9,999Coral SpringsFloridaUnited States
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Avaya Holdings Corp.5,000 - 9,999Santa ClaraCaliforniaUnited States
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RingCentral1,000 - 4,999OakleyCaliforniaUnited States
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Sharpen Customers by Products and Services

The top three products and services offering customers that use Sharpen for Contact Center are Wealth Management (3), Data Analytics (2), Dining (2).

Customers

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Sharpen Customers by Employee Size

The majority of Sharpen's customers for the contact-center category fall in the company size of 10,000+ employees (17 companies), 1,000 - 4,999 employees (7 companies), 20 - 49 employees (7 companies).

Employee Size

Sharpen Customers by Geography

The top three geographies of Sharpen for contact-center are the United States with 38(71.70%), Canada with 5(9.43%), United Kingdom with 4(7.55%) customers respectively.

Customers

Employees of Sharpen

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Also see other Products/Services by Sharpen in:

Interactive Voice Response (IVR)
Contact Center
Cloud Contact Center Software
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Sharpen competitors?

Sharpen’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Wix Sharpen vs Zendesk Sharpen vs Freshworks.

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What is Sharpen customer distribution based on company size?

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What is Sharpen market share in the contact-center?

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What are the top countries that use Sharpen?

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What are the top industries that use Sharpen?

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