Mitel
Mitel Networks Corporation provides business communications and collaboration software and services.
Market Share of Mitel
Current Customer(s)
8680
Market Share (Est.)
0.69%
Ranking
#6
Top Competitors and Alternatives of Mitel
The top three of Mitel’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 932786 | 73.97% | Mitel vs Wix |
| Zendesk | 163252 | 12.95% | Mitel vs Zendesk |
| Freshworks | 33887 | 2.69% | Mitel vs Freshworks |
| Agile CRM | 31694 | 2.51% | Mitel vs Agile CRM |
| Salesforce Service Cloud | 14145 | 1.12% | Mitel vs Salesforce Service Cloud |
| LiveAgent | 7304 | 0.58% | Mitel vs LiveAgent |
| Bitrix24 | 6859 | 0.54% | Mitel vs Bitrix24 |
| Genesys | 5703 | 0.45% | Mitel vs Genesys |
| Zoho Desk | 5310 | 0.42% | Mitel vs Zoho Desk |
| Wipro | 4414 | 0.35% | Mitel vs Wipro |
| Avaya Contact Center | 3965 | 0.31% | Mitel vs Avaya Contact Center |
| NICE inContact | 3528 | 0.28% | Mitel vs NICE inContact |
| PICS | 3185 | 0.25% | Mitel vs PICS |
| Genesys PureCloud | 3130 | 0.25% | Mitel vs Genesys PureCloud |
| Five9 | 3086 | 0.24% | Mitel vs Five9 |
| LogMeIn Rescue | 2644 | 0.21% | Mitel vs LogMeIn Rescue |
| Aircall | 2465 | 0.20% | Mitel vs Aircall |
| Comm100 Live Chat | 2217 | 0.18% | Mitel vs Comm100 Live Chat |
| Verint | 2207 | 0.18% | Mitel vs Verint |
| Genesys Contact Center | 1430 | 0.11% | Mitel vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of Mitel
The top three of Mitel’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Freshworks
Mitel vs Agile CRM
Mitel vs Salesforce Service Cloud
Mitel vs LiveAgent
Mitel vs Bitrix24
Mitel vs Genesys
Customers of Mitel
Around the world in 2024, over 8678 companies have started using Mitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Allied Universal | 10,000+ | Santa Ana | California | United States |     |
| Orlando Health | 10,000+ | Orlando | Florida | United States | |
| Virgin Media | 10,000+ | Hook | England | United Kingdom | |
| Michelin SCA | 10,000+ | Clermont-Ferrand | Auvergne-Rhone-Alpes | France | |
| Sappi, Ltd | 10,000+ | Johannesburg | Gauteng | South Africa | |
| Gordon Food Service, Inc. | 10,000+ | Grand Rapids | Michigan | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| State Bank Of India | 10,000+ | Mumbai | Maharashtra | India | |
| Atlas Copco | 10,000+ | Nacka | Stockholm | Sweden | |
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Mitel Customers by Products and Services
The top three products and services offering customers that use Mitel for Contact Center are Managed Services (223), Unified Communications (213), Cloud Services (172).
Customers
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Mitel Customers by Employee Size
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (1801 companies), 1,000 - 4,999 employees (1326 companies), 20 - 49 employees (1242 companies).
Employee Size
Mitel Customers by Geography
The top three geographies of Mitel for contact-center are the United States with 5450(67.90%), United Kingdom with 1221(15.21%), Canada with 450(5.61%) customers respectively.
Customers
Employees of Mitel
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FAQ
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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