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Agile CRM

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journe...Read more

Contact Center
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Market Share of Agile CRM

Current Customer(s)

31715

Market Share (Est.)

2.52%

Ranking

#4

Top Competitors and Alternatives of Agile CRM

The top three of Agile CRM’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix92954073.94%Agile CRM vs Wix
Zendesk16338713.00%Agile CRM vs Zendesk
Freshworks336072.67%Agile CRM vs Freshworks
Salesforce Service Cloud141501.13%Agile CRM vs Salesforce Service Cloud
Mitel86120.69%Agile CRM vs Mitel
LiveAgent73770.59%Agile CRM vs LiveAgent
Bitrix2468340.54%Agile CRM vs Bitrix24
Genesys56180.45%Agile CRM vs Genesys
Zoho Desk52950.42%Agile CRM vs Zoho Desk
Wipro44030.35%Agile CRM vs Wipro
Avaya Contact Center39270.31%Agile CRM vs Avaya Contact Center
NICE inContact34950.28%Agile CRM vs NICE inContact
PICS31790.25%Agile CRM vs PICS
Genesys PureCloud30610.24%Agile CRM vs Genesys PureCloud
Five930570.24%Agile CRM vs Five9
LogMeIn Rescue26410.21%Agile CRM vs LogMeIn Rescue
Aircall24500.19%Agile CRM vs Aircall
Comm100 Live Chat22090.18%Agile CRM vs Comm100 Live Chat
Verint21740.17%Agile CRM vs Verint
Genesys Contact Center13970.11%Agile CRM vs Genesys Contact Center
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Popular Comparisons

Top Competitors and Alternatives of Agile CRM

The top three of Agile CRM’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

Agile CRM vs Wix

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Agile CRM vs Zendesk

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Agile CRM vs Freshworks

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Agile CRM vs Salesforce Service Cloud

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Agile CRM vs Mitel

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Agile CRM vs LiveAgent

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Agile CRM vs Bitrix24

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Agile CRM vs Genesys

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Customers of Agile CRM

Around the world in 2024, over 31070 companies have started using Agile CRM as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Dasa10,000+Sao Jose dos PinhaisParanaBrazil
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ADIF10,000+FuenlabradaMadridSpain
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The Warehouse10,000+AucklandAucklandNew Zealand
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FLSmidth & Co. A/S10,000+CopenhagenCapital RegionDenmark
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Samsung Electronics Co10,000+SuwonGyeonggi-doKorea
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Spotify Technology SA10,000+StockholmStockholmSweden
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ICRC10,000+GeneveGenevaSwitzerland
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Kalbe Farma Tbk PT10,000+JakartaJakartaIndonesia
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Zensar Technologies10,000+PuneMaharashtraIndia
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Telenor ASA10,000+LysakerAkershusNorway
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Agile CRM Customers by Products and Services

The top three products and services offering customers that use Agile CRM for Contact Center are Cloud Services (79), Continuing Education (72), Online Learning (64).

Customers

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Agile CRM Customers by Employee Size

The majority of Agile CRM's customers for the contact-center category fall in the company size of 20 - 49 employees (10730 companies), 0 - 9 employees (8800 companies), 100 - 249 employees (3580 companies).

Employee Size

Agile CRM Customers by Geography

The top three geographies of Agile CRM for contact-center are the United States with 12302(52.39%), United Kingdom with 2642(11.25%), India with 2045(8.71%) customers respectively.

Customers

Employees of Agile CRM

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Also see other Products/Services by Agile CRM in:

SMS Marketing
Communication
Customer Success
Auto Dialer
Marketing Automation Platforms

FAQ

Find answers to the most often asked questions by users.

Who are the top Agile CRM competitors?

Agile CRM’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Agile CRM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Agile CRM and 40,000 other technologies on the internet. You can also compare Agile CRM and its feature with top competitors here : Agile CRM vs Wix Agile CRM vs Zendesk Agile CRM vs Freshworks.

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What is Agile CRM customer distribution based on company size?

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What is Agile CRM market share in the contact-center?

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What are the top countries that use Agile CRM?

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What are the top industries that use Agile CRM?

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