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MiContact Center

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MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering in...Read more

Contact Center
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Market Share of MiContact Center

Current Customer(s)

218

Market Share (Est.)

0.02%

Ranking

#46

Top Competitors and Alternatives of MiContact Center

The top three of MiContact Center’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93278673.97%MiContact Center vs Wix
Zendesk16325212.95%MiContact Center vs Zendesk
Freshworks338872.69%MiContact Center vs Freshworks
Agile CRM316942.51%MiContact Center vs Agile CRM
Salesforce Service Cloud141451.12%MiContact Center vs Salesforce Service Cloud
Mitel86800.69%MiContact Center vs Mitel
LiveAgent73040.58%MiContact Center vs LiveAgent
Bitrix2468590.54%MiContact Center vs Bitrix24
Genesys57030.45%MiContact Center vs Genesys
Zoho Desk53100.42%MiContact Center vs Zoho Desk
Wipro44140.35%MiContact Center vs Wipro
Avaya Contact Center39650.31%MiContact Center vs Avaya Contact Center
NICE inContact35280.28%MiContact Center vs NICE inContact
PICS31850.25%MiContact Center vs PICS
Genesys PureCloud31300.25%MiContact Center vs Genesys PureCloud
Five930860.24%MiContact Center vs Five9
LogMeIn Rescue26440.21%MiContact Center vs LogMeIn Rescue
Aircall24650.20%MiContact Center vs Aircall
Comm100 Live Chat22170.18%MiContact Center vs Comm100 Live Chat
Verint22070.18%MiContact Center vs Verint
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Popular Comparisons

Top Competitors and Alternatives of MiContact Center

The top three of MiContact Center’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

MiContact Center vs Wix

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MiContact Center vs Zendesk

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MiContact Center vs Freshworks

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MiContact Center vs Agile CRM

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MiContact Center vs Salesforce Service Cloud

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MiContact Center vs Mitel

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MiContact Center vs LiveAgent

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MiContact Center vs Bitrix24

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Customers of MiContact Center

Around the world in 2024, over 218 companies have started using MiContact Center as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SAIC, Inc. (Science Applications International Corporation)10,000+RestonVirginiaUnited States
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Bank of America Corporation10,000+CharlotteNorth CarolinaUnited States
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Paccar, Inc.10,000+BellevueWashingtonUnited States
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Day & Zimmermann10,000+PhiladelphiaPennsylvaniaUnited States
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UnitedHealth Group Incorporated10,000+Minnetonka MillsMinnesotaUnited States
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Booking.com10,000+AmsterdamNorth HollandNetherlands
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Mitie Group Plc10,000+LondonEnglandUnited Kingdom
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Fujitsu, Ltd10,000+TokyoTokyoJapan
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Arrow Electronics, Inc.10,000+CentennialColoradoUnited States
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Fairview Health Services10,000+MinneapolisMinnesotaUnited States
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MiContact Center Customers by Products and Services

The top three products and services offering customers that use MiContact Center for Contact Center are Unified Communications (19), Cloud Services (18), Managed Services (14).

Customers

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MiContact Center Customers by Employee Size

The majority of MiContact Center's customers for the contact-center category fall in the company size of 100 - 249 employees (41 companies), 1,000 - 4,999 employees (35 companies), 20 - 49 employees (33 companies).

Employee Size

MiContact Center Customers by Geography

The top three geographies of MiContact Center for contact-center are the United States with 113(60.11%), United Kingdom with 24(12.77%), Netherlands with 14(7.45%) customers respectively.

Customers

Employees of MiContact Center

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Also see other Products/Services by MiContact Center in:

Interactive Voice Response (IVR)
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top MiContact Center competitors?

MiContact Center’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of MiContact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MiContact Center and 40,000 other technologies on the internet. You can also compare MiContact Center and its feature with top competitors here : MiContact Center vs Wix MiContact Center vs Zendesk MiContact Center vs Freshworks.

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What is MiContact Center customer distribution based on company size?

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What is MiContact Center market share in the contact-center?

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What are the top countries that use MiContact Center?

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What are the top industries that use MiContact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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