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Clarabridge

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Clarabridge is an intelligent customer experience management app for turning customer feedback into analytics. The app uses a text analytics engine to...Read more

Contact Center
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Market Share of Clarabridge

Current Customer(s)

268

Market Share (Est.)

0.02%

Ranking

#44

Top Competitors and Alternatives of Clarabridge

The top three of Clarabridge’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix92954073.94%Clarabridge vs Wix
Zendesk16338713.00%Clarabridge vs Zendesk
Freshworks336072.67%Clarabridge vs Freshworks
Agile CRM317152.52%Clarabridge vs Agile CRM
Salesforce Service Cloud141501.13%Clarabridge vs Salesforce Service Cloud
Mitel86120.69%Clarabridge vs Mitel
LiveAgent73770.59%Clarabridge vs LiveAgent
Bitrix2468340.54%Clarabridge vs Bitrix24
Genesys56180.45%Clarabridge vs Genesys
Zoho Desk52950.42%Clarabridge vs Zoho Desk
Wipro44030.35%Clarabridge vs Wipro
Avaya Contact Center39270.31%Clarabridge vs Avaya Contact Center
NICE inContact34950.28%Clarabridge vs NICE inContact
PICS31790.25%Clarabridge vs PICS
Genesys PureCloud30610.24%Clarabridge vs Genesys PureCloud
Five930570.24%Clarabridge vs Five9
LogMeIn Rescue26410.21%Clarabridge vs LogMeIn Rescue
Aircall24500.19%Clarabridge vs Aircall
Comm100 Live Chat22090.18%Clarabridge vs Comm100 Live Chat
Verint21740.17%Clarabridge vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Clarabridge

The top three of Clarabridge’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

Clarabridge vs Wix

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Clarabridge vs Zendesk

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Clarabridge vs Freshworks

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Clarabridge vs Agile CRM

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Clarabridge vs Salesforce Service Cloud

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Clarabridge vs Mitel

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Clarabridge vs LiveAgent

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Clarabridge vs Bitrix24

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Customers of Clarabridge

Around the world in 2024, over 262 companies have started using Clarabridge as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Affinity Water1,000 - 4,999HatfieldEnglandUnited Kingdom
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The Saudi Investment Bank1,000 - 4,999RiyadhAr RiyadSaudi Arabia
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Louisiana Healthcare Connections500 - 999St. LouisMissouriUnited States
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JP Morgan Chase & Co.10,000+New York CityNew YorkUnited States
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Starbucks Corporation10,000+SeattleWashingtonUnited States
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Expertmaker10,000+San JoseCaliforniaUnited States
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HP, Inc.10,000+Palo AltoCaliforniaUnited States
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DuPont de Nemours, Inc.10,000+WilmingtonDelawareUnited States
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GEICO10,000+OrlandoFloridaUnited States
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American Family Insurance Group10,000+MadisonWisconsinUnited States
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Clarabridge Customers by Products and Services

The top three products and services offering customers that use Clarabridge for Contact Center are Wealth Management (13), Insurance (12), Health Insurance (10).

Customers

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Clarabridge Customers by Employee Size

The majority of Clarabridge's customers for the contact-center category fall in the company size of 10,000+ employees (98 companies), 1,000 - 4,999 employees (37 companies), 5,000 - 9,999 employees (28 companies).

Employee Size

Clarabridge Customers by Geography

The top three geographies of Clarabridge for contact-center are the United States with 155(72.43%), United Kingdom with 18(8.41%), Canada with 9(4.21%) customers respectively.

Customers

Employees of Clarabridge

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Also see other Products/Services by Clarabridge in:

Contact Center
Text Mining
Marketing Analytics
Analytics
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Clarabridge competitors?

Clarabridge’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Clarabridge competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Clarabridge and 40,000 other technologies on the internet. You can also compare Clarabridge and its feature with top competitors here : Clarabridge vs Wix Clarabridge vs Zendesk Clarabridge vs Freshworks.

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What is Clarabridge customer distribution based on company size?

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What is Clarabridge market share in the contact-center?

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What are the top countries that use Clarabridge?

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What are the top industries that use Clarabridge?

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