Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better man...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys Workforce Management’s competitors in the Workforce Management category are Workday Human Capital with 22.42%, UKG Pro with 8.75%, Housecall Pro with 5.94% market share.
Popular Comparisons
The top three of Genesys Workforce Management’s competitors in the Workforce Management category are Workday Human Capital with 22.42%, UKG Pro with 8.75%, Housecall Pro with 5.94% market share.
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Around the world in 2026, over 1191 companies have started using Genesys Workforce Management as Workforce Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| First Citizens Bank | 10,000+ | Raleigh | North Carolina | United States | |
| Vodafone | 10,000+ | London | England | United Kingdom | |
| Academy | 10,000+ | Katy | Texas | United States | |
| Telecom Personal Argentina | 10,000+ | Buenos Aires | Buenos Aires F.D. | Argentina | |
| Belastingdienst | 10,000+ | The Hague | South Holland | Netherlands | |
| Royal Bank Of Canada | 10,000+ | Toronto | Ontario | Canada | |
| Singapore Airlines | 10,000+ | Singapore | Central Singapore | Singapore | |
| Tech Mahindra | 10,000+ | Pune | Maharashtra | India | |
| TELUS | 10,000+ | Vancouver | British Columbia | Canada | |
| Ericsson | 10,000+ | Stockholm | Stockholm | Sweden |
The top three products and services offering customers that use Genesys Workforce Management for Workforce Management are Insurance (87), Wealth Management (54), Cloud Services (52).
Customers
The majority of Genesys Workforce Management's customers for the workforce-management category fall in the company size of 10,000+ employees (442 companies), 1,000 - 4,999 employees (272 companies), 5,000 - 9,999 employees (132 companies).
Employee Size
The top three geographies of Genesys Workforce Management for workforce-management are the United States with 560(57.38%), Australia with 91(9.32%), United Kingdom with 86(8.81%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys Workforce Management competitors?
Genesys Workforce Management’s Top competitors in the workforce-management category are Workday Human Capital, UKG Pro, Housecall Pro. You can view a full list of Genesys Workforce Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Workforce Management and 40,000 other technologies on the internet. You can also compare Genesys Workforce Management and its feature with top competitors here : Genesys Workforce Management vs Workday Human Capital Genesys Workforce Management vs UKG Pro Genesys Workforce Management vs Housecall Pro.
What is Genesys Workforce Management customer distribution based on company size?
What is Genesys Workforce Management market share in the workforce-management?
What are the top countries that use Genesys Workforce Management?
What are the top industries that use Genesys Workforce Management?
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