Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better man...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys Workforce Management’s competitors in the Workforce Management category are Workday Human Capital with 21.84%, UKG Pro with 8.75%, Housecall Pro with 5.07% market share.
Popular Comparisons
The top three of Genesys Workforce Management’s competitors in the Workforce Management category are Workday Human Capital with 21.84%, UKG Pro with 8.75%, Housecall Pro with 5.07% market share.
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Around the world in 2026, over 1297 companies have started using Genesys Workforce Management as Workforce Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Xerox | 10,000+ | Norwalk | Connecticut | United States | |
| MassMutual | 10,000+ | Springfield | Massachusetts | United States | |
| Crash Champions | 10,000+ | Westmont | Illinois | United States | |
| SMASCO | 10,000+ | Riyadh | Ar Riyad | Saudi Arabia | |
| Hewlett Packard Enterprise | 10,000+ | Houston | Texas | United States | |
| Cigna | 10,000+ | Hartford | Connecticut | United States | |
| Australian Taxation Office | 10,000+ | Canberra | ACT | Australia | |
| Herbalife | 10,000+ | Los Angeles | California | United States | |
| Colgate - Palmolive | 10,000+ | New York City | New York | United States | |
| Rogers Communications | 10,000+ | Toronto | Ontario | Canada |
The top three products and services offering customers that use Genesys Workforce Management for Workforce Management are Insurance (97), Wealth Management (62), Cloud Services (55).
Customers
The majority of Genesys Workforce Management's customers for the workforce-management category fall in the company size of 10,000+ employees (469 companies), 1,000 - 4,999 employees (294 companies), 5,000 - 9,999 employees (149 companies).
Employee Size
The top three geographies of Genesys Workforce Management for workforce-management are the United States with 581(55.81%), United Kingdom with 98(9.41%), Australia with 92(8.84%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys Workforce Management competitors?
Genesys Workforce Management’s Top competitors in the workforce-management category are Workday Human Capital, UKG Pro, Housecall Pro. You can view a full list of Genesys Workforce Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys Workforce Management and 40,000 other technologies on the internet. You can also compare Genesys Workforce Management and its feature with top competitors here : Genesys Workforce Management vs Workday Human Capital Genesys Workforce Management vs UKG Pro Genesys Workforce Management vs Housecall Pro.
What is Genesys Workforce Management customer distribution based on company size?
What is Genesys Workforce Management market share in the workforce-management?
What are the top countries that use Genesys Workforce Management?
What are the top industries that use Genesys Workforce Management?
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