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Market Share
Top Competitors
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Customers by Industry
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Customers by Geo
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Genesys Workforce Management
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Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true m...ulti-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types. Read more
Market Share of Genesys Workforce Management
- Current Customer(s) The number of companies that currently use Genesys Workforce Management
- 865
- Websites Added The number of companies that have started using Genesys Workforce Management in the past month.
17- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys Workforce Management in the past month.
5- compared to last month
Top Competitors and Alternatives of Genesys Workforce Management
The top three of Genesys Workforce Management’s competitors in the Workforce Management category are Workday Human Capital with 20.47%, ADP Workforce Now with 18.41%, Paycom with 9.54% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys Workforce Management
The top three of Genesys Workforce Management’s competitors in the Workforce Management category are Workday Human Capital with 20.47%, ADP Workforce Now with 18.41%, Paycom with 9.54% market share.
Customers of Genesys Workforce Management
Around the world in 2023, over 836 companies have started using Genesys Workforce Management as Workforce Management tool.
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Genesys Workforce Management Customers by Industry
The three top industries that use Genesys Workforce Management for Workforce Management are Insurance (27), Consulting (25), Customer Experience (25).
Genesys Workforce Management Customers by Employee Size
The majority of Genesys Workforce Management’s customers for the workforce-management category fall in the company size of 10,000+ employees (305 companies), 1,000 - 4,999 employees (173 companies), 100 - 249 employees (78 companies).
Genesys Workforce Management Customers by Geography
The top three geographies of Genesys Workforce Management for workforce-management are the United States with 463(53.53%), Australia with 59(6.82%), United Kingdom with 59(6.82%) customers respectively.
Employees of Genesys Workforce Management
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys Workforce Management competitors?
Genesys Workforce Management’s Top competitors in the workforce-management category are Workday Human Capital, ADP Workforce Now, Paycom. You can view a full list of Genesys Workforce Management competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Genesys Workforce Management and 40,000 other technologies on the internet.You can also compare Genesys Workforce Management and its feature with top competitors here : Genesys Workforce Management vs Workday Human Capital Genesys Workforce Management vs ADP Workforce Now Genesys Workforce Management vs Paycom .
What is Genesys Workforce Management customer distribution based on company size?
The majority of Genesys Workforce Management’s customers for the workforce-management category fall in the company size of 10,000+ employees (305 companies), 1,000 - 4,999 employees (173 companies), 100 - 249 employees (78 companies). You can view a distribution chart of Genesys Workforce Management customers by company size .
What is Genesys Workforce Management market share in the workforce-management?
Genesys Workforce Management has market share of 0.58% in workforce-management market. Genesys Workforce Management competes with 229 competitor tools in workforce-management category. The top alternatives for Genesys Workforce Management workforce-management tool are Workday Human Capital with 20.47%, ADP Workforce Now with 18.41%, Paycom with 9.54% market share.
What are the top industries that use Genesys Workforce Management?
Top industries that use Genesys Workforce Management for workforce-management are Insurance (27), Consulting (25), Customer Experience (25).
What are the top countries that use Genesys Workforce Management?
Around the world in 2023, over 836 companies have started using Genesys Workforce Management as workforce-management tool. Companies using Genesys Workforce Management for workforce-management are majorly from United States with 463 customers. 53.53% of Genesys Workforce Management customers are from the United States. Other top countries using Genesys Workforce Management are Australia and United Kingdom with 59(6.82%) and 59(6.82%) customers respectively.
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